• About Us
  • Feedback
  • Login
  • Register
FFXVANE Hub: The Premiere Source FFXVANE Content
  • Beginner
    • Introduction Guide to FFXVANE
    • User Interface Guide
    • Combat Basics Guide
    • Resource Guide
    • VIP Level Requirements
    • Super VIP
    • Mythic VIP
  • Heroes
    • Understanding Your Heroes
    • Noctis Lucis Caelum Guide to 100
    • Hero Mastery Skill Guide
    • Hero Medal Requirements
    • Hero MP and Monster Guide
  • Combat
    • Offense
      • Combat Attack Guide
      • Rally Guide
      • Realm vs Realm Guide
      • Boosts Guide
      • Mount Guide
    • Defense
      • Combat Defense Guide
      • Trap Guide Intro To Trapping
      • Trapping Guide Part One
      • Trapping Guide Part Two
      • Trap Guide Burn Trapping
      • Defense Guide Pre-Dark World
    • Research
      • Research Beginner’s Guide
      • Crafting Research Guide
      • Guild Research
      • Adventurer Research
      • Advanced Combat Research
    • Troops
      • Troop Guide
      • Elemental Troop Guide
      • Mercenary Troop Special Abilities
      • Mercenary Commander Guide
      • Mirror Troops and Heroes
      • How to Increase Your Rally & Crystal Capacity
      • How to Increase Your March Size
    • Astrals
      • Astrals Beginner’s Guide
      • Leviathan
      • Shiva
      • Ifrit
      • Titan
      • Ramuh
      • Bahamut
  • Gear
    • Gear and Gems Guide
    • In-Depth Gem Guide
    • Gear Guide: Hero Ultimate Weapons
    • Gear Guide: Defensive PvP
    • Gear Guide: Monster Hunting Equipment & Tips
    • Powering Up Your Gear
    • The Enchantment Encyclopedia
  • Monsters
    • Monster Pen Guide
    • How to Maximize Monster Item Drops
    • Monster Leveling Guide
    • The Monster Farm
    • Monster Farm Comparison I
    • Monster Farm Comparison II
    • Realm Boss Guide
  • Buildings
    • Building Guide Part 1
    • Building Guide Part 2
    • Cores – Crystal Nexus
    • Commander Hall Guide
    • Empire Expansion Buildings Guide
    • Garrison Guide
    • Guild Adventurers Hall: Introduction & Strategy
    • Order of Heroes Part 1
    • Order of Heroes Part 2
  • Dark World
    • Dark World Introduction
      • A Dark World Overview
      • Dark World Stats
      • Dark World Tips on a Budget
      • Dark World VIP
      • Dark Research
    • Dark World Combat
      • Dark World Mercenary Troops
      • Dark World Elemental Troops
      • Dark Monster Troops
      • March Size in the Dark World
      • Dark World Monster Encyclopedia
    • Dark World Buildings
      • Dark World Expansions
      • Dark World Guild Adventure Halls
      • Dark World Order of Heroes
    • Dark World Gear
      • Dark World Ultimate Gear
      • Dark World Gems and Crystal Cores
  • Community
    • All
    • Events
    • Game News
    • Player Spotlight
    • Site News

    In Memoriam

    December 2021 Recap with AlyKat

    November 2021 Recap with AlyKat

    October 2021 Recap with AlyKat

    Royal Halloween Celebration

    FFXV: ANE Amazon Coins Giveaway

    Amazon Coins – Save Money and Avoid Loaders

    Amazon Coins Guide

    September 2021 Recap with AlyKat

No Result
View All Result
FFXVANE Hub: The Premiere Source FFXVANE Content
  • Beginner
    • Introduction Guide to FFXVANE
    • User Interface Guide
    • Combat Basics Guide
    • Resource Guide
    • VIP Level Requirements
    • Super VIP
    • Mythic VIP
  • Heroes
    • Understanding Your Heroes
    • Noctis Lucis Caelum Guide to 100
    • Hero Mastery Skill Guide
    • Hero Medal Requirements
    • Hero MP and Monster Guide
  • Combat
    • Offense
      • Combat Attack Guide
      • Rally Guide
      • Realm vs Realm Guide
      • Boosts Guide
      • Mount Guide
    • Defense
      • Combat Defense Guide
      • Trap Guide Intro To Trapping
      • Trapping Guide Part One
      • Trapping Guide Part Two
      • Trap Guide Burn Trapping
      • Defense Guide Pre-Dark World
    • Research
      • Research Beginner’s Guide
      • Crafting Research Guide
      • Guild Research
      • Adventurer Research
      • Advanced Combat Research
    • Troops
      • Troop Guide
      • Elemental Troop Guide
      • Mercenary Troop Special Abilities
      • Mercenary Commander Guide
      • Mirror Troops and Heroes
      • How to Increase Your Rally & Crystal Capacity
      • How to Increase Your March Size
    • Astrals
      • Astrals Beginner’s Guide
      • Leviathan
      • Shiva
      • Ifrit
      • Titan
      • Ramuh
      • Bahamut
  • Gear
    • Gear and Gems Guide
    • In-Depth Gem Guide
    • Gear Guide: Hero Ultimate Weapons
    • Gear Guide: Defensive PvP
    • Gear Guide: Monster Hunting Equipment & Tips
    • Powering Up Your Gear
    • The Enchantment Encyclopedia
  • Monsters
    • Monster Pen Guide
    • How to Maximize Monster Item Drops
    • Monster Leveling Guide
    • The Monster Farm
    • Monster Farm Comparison I
    • Monster Farm Comparison II
    • Realm Boss Guide
  • Buildings
    • Building Guide Part 1
    • Building Guide Part 2
    • Cores – Crystal Nexus
    • Commander Hall Guide
    • Empire Expansion Buildings Guide
    • Garrison Guide
    • Guild Adventurers Hall: Introduction & Strategy
    • Order of Heroes Part 1
    • Order of Heroes Part 2
  • Dark World
    • Dark World Introduction
      • A Dark World Overview
      • Dark World Stats
      • Dark World Tips on a Budget
      • Dark World VIP
      • Dark Research
    • Dark World Combat
      • Dark World Mercenary Troops
      • Dark World Elemental Troops
      • Dark Monster Troops
      • March Size in the Dark World
      • Dark World Monster Encyclopedia
    • Dark World Buildings
      • Dark World Expansions
      • Dark World Guild Adventure Halls
      • Dark World Order of Heroes
    • Dark World Gear
      • Dark World Ultimate Gear
      • Dark World Gems and Crystal Cores
  • Community
    • All
    • Events
    • Game News
    • Player Spotlight
    • Site News

    In Memoriam

    December 2021 Recap with AlyKat

    November 2021 Recap with AlyKat

    October 2021 Recap with AlyKat

    Royal Halloween Celebration

    FFXV: ANE Amazon Coins Giveaway

    Amazon Coins – Save Money and Avoid Loaders

    Amazon Coins Guide

    September 2021 Recap with AlyKat

No Result
View All Result
FFXVANE Hub: The Premiere Source FFXVANE Content
No Result
View All Result
Home Community

ALERT: MAGITEK BUG – RESOLVED (UPDATED 9:15PM EST)

subtextuallybysubtextually
July 1, 2020
in Community, Site News
Reading Time: 3 mins read
0 0
0
0
SHARES
148
VIEWS
Share on FacebookShare on TwitterShare on Reddit

Contents

  1. UPDATE: 9:15PM EST MZ has reported that they believe all bugged Magitek Imperial accounts have now been resolved. If you are still experiencing the Magitek issue, please contact us ASAP via Discord.
  2. MZ is restoring troops and/or providing RSS to compensate players who lost troops from Magitek hits during this time.
  3. If you lost troops or were zeroed during this bug, we recommend that you send a message to support to request that your troops are restored. Here are the steps that we recommend taking:
  4. What happened?
  5. How has this issue been addressed?

UPDATE: 9:15PM EST MZ has reported that they believe all bugged Magitek Imperial accounts have now been resolved. If you are still experiencing the Magitek issue, please contact us ASAP via Discord.

MZ is restoring troops and/or providing RSS to compensate players who lost troops from Magitek hits during this time.

If you lost troops or were zeroed during this bug, we recommend that you send a message to support to request that your troops are restored. Here are the steps that we recommend taking:

1. Click on "More" and then the "Contact Us" button in your game.

2. Check your e-mail. You will have an automated e-mail from MZ.

3. Respond to that e-mail, and attach a screen shot of the battle report. You will want to include the first page, as well as the detailed report.

4. You may request if MZ can restore your mercenaries and provide you with adequate resources, gold and speed-ups to train the rest of your troops.

5. Be sure to request 1 day speed-ups and royal speed-ups; some customer service representatives have been giving 10 day speed ups which will be wasted due to training queue size.

6. If you do not receive an adequate response, politely reply and ask for your ticket to be escalated to a supervisor to have your issue resolved. If your issue remains unresolved or inadequately addressed, write back again and ask them to help you more. MZ is aware of the situation, and they are doing what they can to help.

If you are still experiencing any more issues with Magitek empires, please contact us immediately via Discord.

What happened?

On April 12, 2018, around midnight EST, realms began reporting that converted Magitek empires were attacking and completely 1-hit zeroing very powerful T5 accounts. It soon became apparent that, due to a glitch, some players were able to sign into converted Magitek accounts and access Imperial Magitek troops. They were then able to use those troops to completely zero anyone in the realm, regardless of power or size.

This issue soon become rampant and spread gamewide, with many players zeroed.

How has this issue been addressed?

To address the issue, MZ postponed the Magitek Invasion event, running nonstop training events as they worked on containing the glitch. Their customer support team is also responding to users; many players have reported that they have been fully reimbursed with resources, speed-ups, etc. to retrain their troops. Our own lead writer, Vulgarian, reported that he had the majority of his troops completely restored. A few other players have also reported similarly.

Here at the Hub, we began monitoring the situation when it first broke out and have continued to monitor it very closely. We took the following steps to notify as many people as possible:

1. We wrote this article and circulated it via social media and Discord.

2. We notified as many people as we could using Discord, Line Messenger, and all of the in-game chatrooms. We also sent out e-mail blasts to alert everyone.

3. We monitored the situation all night till 6AM EST, and resumed monitoring again at 11AM EST.

Thank you to everyone who submitted reports and sent in tickets.  If you are still experiencing any problems, please don't hesitate to reach out.


Make sure to like our content and if you want to stay up to date with our new releases, connect with us on our Discord and Line channels!

Previous Post

Realm Boss Guide

Next Post

Mercenary Commander Guide

subtextually

subtextually

subtextually is one of the founding R4s of (G1A) Golden Sinnerz in Realm 347, and R4 of (K.T) Infinity 777 in Realm 191. She is also one of the main organizers of a multirealm Titan alliance on Server 1, and founder of Multirealm Chat. Her favorite game activities include RvR, Titan, wrecking T6 marches, and capturing heroes. She and xAlyKat lead the Trap Academy on Discord.

Related Posts

Community

In Memoriam

August 4, 2022
2.4k
Dark World

Hero Secrets – Dark World Edition

January 28, 2022
13k
Beginner

General Glauca Guide to 400

January 27, 2022
414
Beginner

Nyx Ulric Guide to 400

January 27, 2022
356
Combat

Rally Guide

January 25, 2022
2.2k
Beginner

March Size in the Dark World 2.0

January 27, 2022
1.3k

Leave a Reply Cancel reply

Connect with:
Facebook Google

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Next Post

Mercenary Commander Guide

This website is sponsored by the publisher in order to give the community the best gaming experience

Most Viewed

Dark Guild Adventure Halls

byConcreteRos3
July 27, 2020
16
26.8k

Hero Medal Requirements

byConcreteRos3
September 29, 2021
7
25.8k

Editors' Picks

Hero Secrets – Dark World Edition

byTylianna Zaraine
January 28, 2022
0
13k

March Size in the Dark World 2.0

byAera
January 27, 2022
0
1.3k

  • About Us
  • Terms of Service
  • Privacy Policy
  • GamerSpeak Communities

© 2021 - All Rights Reserved. Website Design: GamerSpeak

No Result
View All Result
  • Beginner
    • Introduction Guide to FFXVANE
    • User Interface Guide
    • Combat Basics Guide
    • Resource Guide
    • VIP Level Requirements
    • Super VIP
    • Mythic VIP
  • Heroes
    • Understanding Your Heroes
    • Noctis Lucis Caelum Guide to 100
    • Hero Mastery Skill Guide
    • Hero Medal Requirements
    • Hero MP and Monster Guide
  • Combat
    • Offense
      • Combat Attack Guide
      • Rally Guide
      • Realm vs Realm Guide
      • Boosts Guide
      • Mount Guide
    • Defense
      • Combat Defense Guide
      • Trap Guide Intro To Trapping
      • Trapping Guide Part One
      • Trapping Guide Part Two
      • Trap Guide Burn Trapping
      • Defense Guide Pre-Dark World
    • Research
      • Research Beginner’s Guide
      • Crafting Research Guide
      • Guild Research
      • Adventurer Research
      • Advanced Combat Research
    • Troops
      • Troop Guide
      • Elemental Troop Guide
      • Mercenary Troop Special Abilities
      • Mercenary Commander Guide
      • Mirror Troops and Heroes
      • How to Increase Your Rally & Crystal Capacity
      • How to Increase Your March Size
    • Astrals
      • Astrals Beginner’s Guide
      • Leviathan
      • Shiva
      • Ifrit
      • Titan
      • Ramuh
      • Bahamut
  • Gear
    • Gear and Gems Guide
    • In-Depth Gem Guide
    • Gear Guide: Hero Ultimate Weapons
    • Gear Guide: Defensive PvP
    • Gear Guide: Monster Hunting Equipment & Tips
    • Powering Up Your Gear
    • The Enchantment Encyclopedia
  • Monsters
    • Monster Pen Guide
    • How to Maximize Monster Item Drops
    • Monster Leveling Guide
    • The Monster Farm
    • Monster Farm Comparison I
    • Monster Farm Comparison II
    • Realm Boss Guide
  • Buildings
    • Building Guide Part 1
    • Building Guide Part 2
    • Cores – Crystal Nexus
    • Commander Hall Guide
    • Empire Expansion Buildings Guide
    • Garrison Guide
    • Guild Adventurers Hall: Introduction & Strategy
    • Order of Heroes Part 1
    • Order of Heroes Part 2
  • Dark World
    • Dark World Introduction
      • A Dark World Overview
      • Dark World Stats
      • Dark World Tips on a Budget
      • Dark World VIP
      • Dark Research
    • Dark World Combat
      • Dark World Mercenary Troops
      • Dark World Elemental Troops
      • Dark Monster Troops
      • March Size in the Dark World
      • Dark World Monster Encyclopedia
    • Dark World Buildings
      • Dark World Expansions
      • Dark World Guild Adventure Halls
      • Dark World Order of Heroes
    • Dark World Gear
      • Dark World Ultimate Gear
      • Dark World Gems and Crystal Cores
  • Community

© 2021 - All Rights Reserved. Website Design: GamerSpeak

Welcome Back!

Login to your account below

Forgotten Password? Sign Up

Create New Account!

Fill the forms below to register

All fields are required. Log In

Retrieve your password

Please enter your username or email address to reset your password.

Log In